When it comes to shipment management, it’s easy to get caught up in discussions about transit times and capacity. However, there’s one crucial element that often flies under the radar: customer service.
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Point To Point
Recent posts by Point To Point
5 min read
Five Stars: The Customer Service Factor in Your Supply Chain
By Point To Point on November, 19 2024
5 min read
San Antonio: A Vital Cross-Border Logistics Trade Center
By Point To Point on November, 12 2024
San Antonio, Texas, a city known for both its rich history and vibrant cultural scene, is rapidly emerging as a key player in global logistics. While tourists flock to iconic landmarks like the Alamo and the scenic River Walk, business leaders are increasingly recognizing San Antonio’s strategic importance as a crucial hub for cross-border shipping.
Topics: Logistics Hub
5 min read
Major Changes to LTL Freight Classifications Coming In 2025
By Point To Point on October, 21 2024
The National Motor Freight Traffic Association (NMFTA) will soon implement some significant changes to LTL freight classifications, shifting to a more streamlined, density-focused model. These changes, coming in Docket 2025-1, aim to simplify processes and reduce disputes between shippers and carriers.
Topics: Supply Chain LTL NMFC
11 min read
Redrawing the Supply Chain: The Ultimate Guide to Nearshoring and Reshoring
By Point To Point on September, 23 2024
In today’s rapidly evolving global trade environment, the concepts of nearshoring and reshoring have become pivotal strategies for companies aiming to enhance supply chain resilience and efficiency. With the significant shift away from reliance on China, businesses are increasingly focusing on bringing manufacturing closer to home, particularly to North America.
This white paper explores the complexities, benefits, and strategic considerations of nearshoring and reshoring, offering insights into how logistics and procurement professionals can effectively transition to these models to support cross-border operations among the U.S., Mexico, and Canada.
Topics: International Freight Handling
3 min read
Celebrating Driver Appreciation Week 2024: Our Driving Force
By Point To Point on September, 18 2024
At Averitt, we often talk about the "Power of One." It's our way of saying that, no matter what, we are one team working toward one goal—to deliver outstanding service for our customers, support our associates, and build a strong future. But what drives us forward every single day? It's our team of dedicated drivers, who are the true heart of Averitt.
6 min read
The ILA Strike: Supply Chain Disruptions & Contingency Planning
By Point To Point on September, 17 2024
The International Longshoremen’s Association (ILA) strike is officially underway, causing significant disruptions across the U.S. supply chain. With no resolution reached between the ILA and the United States Maritime Alliance (USMX), shippers are already feeling the effects of this strike at East and Gulf Coast ports. The strike threatens to create backlogs, delays, and significant supply chain disruptions as shippers scramble to find alternative routes and solutions.
Topics: International
4 min read
Scaling Up: Averitt’s Investments in Infrastructure to Benefit Our Customers
By Point To Point on August, 26 2024
At Averitt, we live by the belief of "Always Averitt," which drives us to continually invest in our infrastructure to meet the growing needs of our customers and support our dedicated associates. Over the years, we've made significant investments in our facilities and distribution centers across key logistics hubs, increasing our capacity and expanding our range of supply chain solutions. These upgrades not only enhance our ability to serve current demands but also position us to support future growth.
Topics: Freight Handling
11 min read
The Road to Efficiency: From Fragmentation to Integration in Logistics
By Point To Point on August, 19 2024
In June 2024, Averitt conducted a comprehensive midyear supply chain management survey to gain insights into the challenges faced by shippers when using multiple transportation and logistics providers. The survey reached 989 respondents from small to midsized and enterprise companies across nearly every industry. These individuals primarily work in operations, specifically in logistics and supply chain management, as well as in procurement.
Topics: International Freight Handling
4 min read
Take A Tour of Averitt's New Louisville Distribution and Fulfillment Center
By Point To Point on August, 12 2024
We are thrilled to showcase our new state-of-the-art Louisville Distribution & Fulfillment Center. This impressive facility is strategically located at the nexus of America’s heartland and the Eastern United States, making it a prime logistics hub for both domestic and international shipping.